Overview
Nazizi Bin Yan
Group Customer Experience Senior Manager
A strategic Senior Manager with extensive experience in healthcare operations and facilities management. He previously led the Facilities & Support Services at Sunway Medical Centre Penang, overseeing departments such as Housekeeping, Food & Beverage, Safety & Security, and Bio-Medical. As Senior Operations Manager at Aurelius Hospital Negeri Sembilan, he focused on optimizing customer service operations. His experience also includes Food & Beverage management at Thomson Hospital Kota Damansara and driving service excellence at Parkway Pantai Malaysia. A results-driven leader, he is committed to enhancing service quality and operational efficiency in healthcare.
